Our solutions

Multimeds helps you improve your patients’ medication adherence.

Across Europe, improving medication adherence has become one of the greatest public health challenges. Community pharmacists are at the heart of this mission. With dose dispensing services, they not only ensure optimal therapeutic care, but also strengthen treatment safety and make it easier for patients to follow their medication plans every day.

40 %
of French patients follow their treatments correctly
25%
of prescribed medications are reportedly not taken by patients
12 000
are linked to poor medication adherence each year
100 000
of annual hospitalizations are due to poor adherence.

To effectively support pharmacies in this mission, Multimeds provides a comprehensive solution including dose management software, a patented blister pack, and, when required, a robot to automate blister production. This combination of tools is designed to simplify the dose preparation process, while ensuring full medication traceability and treatment compliance.

A complete range to optimize patient medication adherence

Dose Dispensing: Sorting Fact from Fiction FOR FRANCE

1

Implementing a dose dispensing solution requires a large space in the pharmacy.

WRONG
A dose dispensing solution doesn’t have to take up much room. With a dedicated area of under 4 m², today’s systems fit easily into pharmacies of all sizes – making dose dispensing more accessible than ever.

2

The regulatory framework for dose dispensing is not defined.

TRUE & FALSE
On the one hand, according to Article R4235-48 of the French Public Health Code, the pharmacist’s role includes the possible preparation of doses to be administered. This legal framework supports the implementation of dose dispensing services and highlights the pharmacist’s essential role in patient counseling and support.
On the other hand, it is true that the regulations concerning the specific aspects of dose dispensing—particularly in terms of practices and standards—are not yet fully defined, which may lead to certain uncertainties.

ARTICLE R4235-48 – Effective as of August 8, 2004, it specifies:
The pharmacist must ensure the complete act of dispensing medication, which includes:
1° The pharmaceutical analysis of the medical prescription, if applicable;
The possible preparation of doses to be administered
3° The provision of information and advice necessary for the proper use of the medication.

The pharmacist has a particular duty to provide advice when dispensing a medication that does not require a medical prescription.
Through appropriate advice and within the scope of his or her expertise, the pharmacist must contribute to supporting the patient.

3

In-pharmacy dose dispensing contributes to patient retention.

TRUE
Dose dispensing builds loyalty and attracts new patients – especially as the over-75 population grows. Often managing chronic conditions, these patients want the best medication adherence to stay independent at home. By offering this service, pharmacists strengthen trust with their patients and, through regular conversations about treatments, truly improve adherence.

4

Dose dispensing opens up new opportunities for collaboration with institutions such as home nursing services and nursing homes.

TRUE
By offering dose dispensing, pharmacists can collaborate with a wide range of care institutions – from home nursing services to residential and specialized care facilities. This tailored service not only helps expand their patient base but also positions them at the heart of the healthcare journey. In times of staff shortages, many institutions rely on outsourced dose dispensing, making this service all the more in demand.

The benefits of medication dose preparation

Dose dispensing adapts to various treatment schedules: weekly, bi-monthly, or monthly.

Adaptability

Multimeds solutions adapt to the needs of your patients and partners by offering different treatment configurations.

The right logistics combined with the right solution.

Efficiency

A manual blister pack takes under 7 minutes to prepare – with our robots, it’s done in only 2.

Treatment traceability and compliance with the 5 Rights rule.

Safety

With automatic and customizable alerts, Multimeds 2.0 guarantees full traceability and secure medication workflows.

The Multimeds product range

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